We are always looking for talented individuals to join our team. Argus offers a wide range of professional opportunities. We seek bright, intelligent individuals who are prepared to work in a dynamic and challenging environment and are passionate about their professional development.
If you are interested in joining a successful, growing, and dynamic company, please refer to the specific job opening listed below and submit your resume, cover letter, and salary requirements to the provided email address. Upon review of your resume, Argus will contact you should your background complement our needs.
Current Opportunities
Vice President of Sales, Brazil
The VP of Sales will drive business in Brazil and broader Latin America. As a key member of our team, this individual will help establish, own and drive strategic relationships with our customers to ensure revenue growth and long-term partnerships. Working with top-tier Financial Institutions this person will be responsible for selling our product solutions both to existing Argus clients and outside of Argus’s existing client base. In particular, the individual must have strong relationship management skills, and use these to create opportunities with clients to sell Argus’s products and solutions. This individual will interact with the most senior levels of client management in identifying ways to leverage Argus solutions to solve client issues. This person must be able to customize and execute sales strategies and be able to create new sales and revenue generating opportunities to meet and exceed sales goals.
Responsibilities include:
- Sell product solutions both inside and outside our existing client base
- Customize and maintain sales documentation
- Manage sales pipeline
- Track and communicate sales stage for each prospect
- Identify how we will move each prospect to the next sales stage
- Coordinate sales efforts with other departments (e.g., Syndicated Studies, Consulting
- Lead and coordinate sales process through to a signed contract.
Qualifications include:
- Six or more years in the credit card or financial services sector especially with a solid understanding of the Latin America market
- Advanced degree preferred
- Strong pipeline management skills with a track record of overachieving revenue objectives
- Proven product selling skills; ability to identify and diagnose root client issues versus symptoms and link the diagnosis to solutions
- Track record of sales success with clear history of developing sales
- A highly intelligent and energetic sales professional who quickly assesses business situations and acts in an informed, decisive manner to drive required results.
- Familiarity with and ability to speak to all key technologies used in delivering product/software solutions
- Excellent written and verbal communication skills in both English and Portuguese/Spanish; ability to articulate complex technical issues in a concise and polished manner to a diverse audience
Please submit a copy of your resume to: sales.Argus@hiredesk.net
Argus Information and Advisory Services, LLC is an equal opportunity employer.
IT Systems Manager
The Systems Manager is responsible for all servers including hardware, software, operating systems, and peripheral equipment. He or she will ensure the security of the systems and the integrity of the data, including disaster recovery and virus prevention. The chosen candidate will also manage all daily, weekly and monthly systems functions including patches, fixes, and upgrades. The Systems Manager will participate in planning, design, and upgrade meetings on the institution’s infrastructure. He or she will have responsibility for system monitoring, client/server application support, e-mail support and maintaining and supporting Active Directory and its associated registries and processes.
The Systems Manager will manage the IT systems department in accordance with organizational policies and goals, supervising the day to day activities of the system engineers and administrators. The role includes monitoring system usage, making recommendations for improvements and determining system requirements, as well as maintaining existing infrastructure and incorporating any new features to maximize productivity. He or she will also research any possible problems or incidents that may occur within the infrastructure, determining the problem and, if necessary, making any changes necessary. The Systems Manager also provides backup support for related positions as needed.
Responsibilities include:
- Build and maintain servers and manage the data center
- Maintain the email and calendaring system
- Manage the backup and restore of database and system information
- Install new software and patches on servers and workstations.
- Install and support web software and server configuration.
- Support the organization’s business application systems
- Ensure that operations are performed in a timely manner and that the operations are documented with appropriate policies and procedures.
- Ensure adherence to documented policies and procedures as well as promulgating new policies and procedures or recommending changes to existing ones.
- Procures and coordinates the installation of server and network equipment
- Responsible for efficient allocation of departmental human resources.
- Runs complex projects/programs from design and development to production
- Furnishes daily management of the network and operations group including setting priorities, coordinating and reporting of group activities.
- Performs team assessments and evaluations
- Perform other duties as assigned by the Vice President of Information Technology
Qualifications include:
- Minimum 3 years of experience as a Systems Manager with at least two years experience using Windows Server 2003/2008 and Microsoft Active Directory,
- Strong knowledge of Microsoft Exchange and Microsoft SQL required.
- Excellent problem solving, communication, and interpersonal skills,
- Proven ability to work independently and unsupervised,
- Demonstrated ability to work on multiple projects simultaneously
Please submit a copy of your resume to: ITmanager.Argus@hiredesk.net
Argus Information and Advisory Services, LLC is an equal opportunity employer.
Performance Metrics Analyst
The Performance Metrics Analyst is a key role within Argus’s HR Department focusing on delivering value-added performance metrics, and timely and insightful people-related analytics to facilitate effective business decisions. This role will involve conducting workforce analysis and forecasting resource needs in support of recognized or potential revenue opportunities. In addition, this position will oversee HRIS databases and be responsible for all HR data collection and reporting.
At the heart of all of the manager’s activities is the need to link HR metrics to business objectives. This is an exciting opportunity for someone to join our rapidly growing company, providing excellent opportunities to grow and influence the business.
Responsibilities include:
- Manage the development and delivery of performance metrics including ongoing reporting and analytics.
- Design and deliver HR reporting and analytics in support of Argus’s HR processes and initiatives.
- Collaborate with Finance and other Argus Departments to ensure that HR resourcing decisions are made within the larger business context.
- Provide timely and leading-edge HR metrics in an effective and efficient way.
- Utilize a broad range of HR databases, balanced scorecard, and other tools to measure performance and meet evolving client needs.
Qualifications include:
- Bachelor’s degree and at least 5 years of experience in performance metrics and data analysis, preferably within an HR Department.
- Strong analytical skills and a commitment to data accuracy and integrity.
- High level of flexibility to respond to rapidly changing business needs.
- Excellent influencing and consultative skills.
- Superior organizational and project management skills, with ability to function effectively in a changing environment; develop timelines and meet deadlines, prioritize multiple projects, and manage time efficiently.
- Ability to handle sensitive and confidential information appropriately.
- Excellent problem solving, and verbal and written skills.
- Strong initiative and results orientation.
- MS Office skills (Word, Excel, and PowerPoint).
Please submit a copy of your resume to: metricsanalyst.Argus@hiredesk.net
Argus Information and Advisory Services, LLC is an equal opportunity employer.
Senior Analyst, Client Delivery
Responsibilities include:
- Conducts analysis work that is complex in nature as well as synthesizes large volumes of data into actionable recommendations
- Designs, develops, conducts and interprets statistical and business analyses to deliver model results
- Presents findings to management in a clear, concise format using graphics, tables and high level summarization verbally and in writing
- Participates in and/or manages various process improvement projects to increase operational efficiency and also handles daily production support issues in a timely and efficient manner
Qualifications include:
- 1-3 years of relevant experience
- Bachelor’s or Master’s degree
- Must perform extensive data analysis using SQL
- Knowledge and or experience in the credit card industry is highly desired
- Excellent communication skills, both written and verbal
- Ability to thrive in a fast paced dynamic environment
- Excellent analytical and organizational skills with an attention to detail
- Can take on challenging unstructured assignments with little supervision
Please submit a copy of your resume to: senioranalyst.Argus@hiredesk.net
Argus Information and Advisory Services, LLC is an equal opportunity employer.
Senior Analyst, UK
Responsibilities include:
- Gathering, interpreting, and manipulating complex data sets to perform analysis
- Identifying material issues and trends amongst comprehensive data cubes and developing business improvement recommendations based on analytical insights
- Communicating key analytical and business improvement findings to the team, sizing the bottom-line impact and then presenting and discussing with the client
- Preparing and delivering top-quality written analyses and verbal presentations for delivery at client executive level
- Travelling to, and working at, client sites across the UK and Europe
Qualifications include:
- A good first or post-graduate degree in a relevant subject (such as statistics, industrial engineering, applied mathematics, economics, or computer science)
- Mastery of data querying and analytics using SQL – developed over at least 2 years post graduation
- 1-2 years of previous financial services or consulting experience in a related role
- Strong quantitative modelling and data analysis skills
- Demonstrable skills in problem solving in a team environment
- Familiarity with SAS is a plus
- Experience in managing others in project environments
Please submit a copy of your resume to: ukanalyst.Argus@hiredesk.net
Argus Information and Advisory Services, LLC is an equal opportunity employer.
Technical Analyst
Responsibilities include:
- Execute and monitor the core monthly processes required to build and maintain a large data warehouse
- Work with technical teams to determine data requirements and best practices for advanced data manipulation, and analysis strategies
- Program software to meet design and business requirements specifications
- Evaluate correlations among statistical data, identify trends and summarize findings across clients and senior management
- Understand core systems and data processes for normalization, data validation, data aggregation, and customized reporting
Qualifications include:
- BS or advanced degree in computer sciences, information systems, engineering disciplines, mathematics or related field
- A track record of outstanding academic performance
- Strong data analysis skills
- Adept in database technologies specifically Microsoft SQL
- Must have a strong analytic background combined with a keen business understanding
- Ability to effectively communicate complex technical concepts, both verbally and in writing
Please submit a copy of your resume to: data.Argus@hiredesk.net
Argus Information and Advisory Services, LLC is an equal opportunity employer.
VP Fraud
Responsibilities include:
- Build, define and execute the Argus’ Fraud Product Strategy
- Grow the Fraud product group for Argus to support its clients across US, UK and Canada
- Provide expert technical assistance to Argus’ clients
- Lead R&D team to develop and implement products
- Set team objectives and drive on-going performance improvement
- Involvement in RFPs and client meetings as part of the sales process
- Vendor management for tools used by the support team
- In charge of all of Argus’ Fraud capabilities
Qualifications include:
- 7+ years experience managing Fraud strategy, solutions and deployment
- Proven experience in building and implementing product strategy for a multi-million, global organization
- 7+ years experience in developing, implementing or supporting Fraud products
- Strong communication skills with clients and internal teams
- Strong leadership and project management skills
- Self-motivated with a proactive, resourceful approach to problem solving
- Ability to lead and work effectively in a team environment and to establish sound working relationships with many diverse groups
Please submit a copy of your resume to: VPfraud.Argus@hiredesk.net
Argus Information and Advisory Services, LLC is an equal opportunity employer.
Desktop Support Analyst
The person in this role will be responsible for working directly with internal and external customers to provide day-to-day technical support of desktop computers, applications, and related technology. Support includes specification, installation, and testing of computer systems and peripherals within established standards and guidelines. Activities require interaction with application software and operating systems in order to diagnose and resolve basic to complex problems.
Responsibilities include:
- Provide on-going desktop support for 150+ workstations and end user devices with minimal direction
- Provide support to both local and remote users via desk-side visits and over the phone interactions
- Provide input and recommendations for departmental process and procedures
- Stay abreast of new technology and makes recommendations that provide continuous improvement to technical solutions
- Assist in the research, testing, recommendation, and deployment of new desktop technologies
- Produce well-written technical and business documentation
- Equipment documentation and inventory control
- Support Infrastructure systems, applications, and\or devices
Qualifications include:
- 2+ yrs. Desktop Support experience within a Windows environments
- Experience troubleshooting desktop issues such as printer connectivity, and peripheral functionality
- Experience supporting Blackberry mobile devices
- Strong knowledge of and previous work experience with Microsoft Windows 7/XP Professional and Microsoft Office Suite
- Strong customer service skills and the ability to communicate at all levels of the business
- Knowledge of and previous work experience with networking, including Ethernet,
TCP/IP, IPSEC, VPN, DNS, DHCP - Knowledge and experience in W2003/W2008 server administration including Active Directory is beneficial. Knowledge and experience with System Management Servers is beneficial.
- Knowledge and experience in Microsoft Exchange administration is a plus.
- Experience with network troubleshooting is a plus
Please submit a copy of your resume to: ITsupportanalyst.Argus@hiredesk.net
Argus Information and Advisory Services, LLC is an equal opportunity employer.
Human Resources Generalist
Responsibilities include:
- Develop interviewing protocols to assess technical and professional competencies aligned with the changing business needs
- Develop job descriptions to reflect the business objectives; maintain accurate and organized documentation on all candidates, searches, and other recruiting activities for tracking purposes
- Support Argus’s strategy by ensuring consistent application of human resources policies and procedures throughout the company
- Recommend and establish current HR programs based on changing legal requirements
- Evaluate and recommend improvements to benefit programs; Oversee annual review of employee benefit plans and make appropriate recommendations to improve plan offerings while maintaining costs
- Provide guidance and direction to managers and employees concerning employee relations issues
- Drive our training agenda; liaise with managers to assess ongoing training needs, both technical and professional skills
- Conduct ongoing needs assessments to evaluate the technical and professional skills needed as the business requirements evolve
- Monitor Department training requirements and employees’ development plans
- Measure ROI of training programs through ongoing discussions with employees and managers
- Hire best-in-class external resources if necessary to augment internal training resources
- Design, facilitate, and manage all training programs as well as roll up their sleeves to help deliver specific components
Qualifications include:
- BA degree or equivalent and 7+ years of a Human Resources Generalist role with broad knowledge of employment law, recruiting, training and development, compensation and employee relations
- Financial services industry experience, preferably within the payment industry or retail banking
- Strong recruiting and sourcing skills with a track record of implementing innovative and effective strategies for sourcing active and passive candidates
- Experience with course design; strong facilitation skills
- Strong knowledge of employee relations and immigration laws
- Proficiency in of a wide variety of employee benefit plans
- Excellent interpersonal skills
- Strong written and verbal communications
- Ability to multi-task and manage multiple high priority projects simultaneously
- Highly proficient in MS Office skills utilizing Word, Excel, PowerPoint, and Outlook
Please submit a copy of your resume to: RecruitingManager.Argus@hiredesk.net
Argus Information and Advisory Services, LLC is an equal opportunity employer.
Senior Sales Executive
Responsibilities include:
- Develop annual sales plans
- Identify the resources and materials required to execute the sales plan
- Work with resource owners to allocate resources to support sales efforts
- Must establish relationships (or already has relationships) with the heads of card and/or retail at the major banks
- Ensure that a robust pipeline of opportunities exists and is sufficient
- Establish and adhere to processes that track and communicate sales opportunities and progress
- Provide regular and ad hoc reporting and forecasting support
- Identify the buyers in each target organization and establish relationships with them
- Develop sales collateral
- Draft proposals
- Price products and services to ensure target margins are met
- Manage the contracting process
- Recruit and grow a sales team commensurate with sales performance
Qualifications include:
- Twelve or more years in the credit card or financial services sector
- Strong understanding of credit card and/or retail banking issues
- Advanced degree preferred from a top-tier school
- Very strong project management skills; results-oriented
- Strong pipeline management skills with a track record of predictability, consistency, and the overachievement of revenue objectives
- Proven product selling skills; able to identify and diagnose root client issues versus symptoms and link the diagnosis to solutions
- Track record of sales success with clear history of developing new sales from “cold” opportunities
- Familiarity with and ability to speak to all key technologies used in delivering product/software solutions
- Excellent written and verbal communication skills; ability to articulate complex technical issues in a concise and polished manner to a diverse audience
Please submit a copy of your resume to: sales.Argus@hiredesk.net
Argus Information and Advisory Services, LLC is an equal opportunity employer.
Vice President of New Product Development & Partnerships
Argus is seeking a VP of New Product Development & Partnerships to execute major strategy initiatives and be responsible for all deliverables from the development of the initial strategy through the analysis of potential market opportunities related to new product introductions and new partnership opportunities. The VP will be responsible for spearheading the consistent review of research, trends, competitive analysis, and market opportunities for Argus, as well as establish timelines, progress reports, and action plans for all projects. This is an exciting opportunity for someone to join our rapidly growing company, providing excellent opportunities to grow and influence the business.
Responsibilities include:
- Executing large strategic projects that address complex strategic issues and new business opportunities
- Identifying and executing strategic partnerships and alliances
- Overseeing large projects to ensure appropriate focus, strategic alignment and scope
- Conducting market/competitive analysis of existing and emerging industry trends, competitive opportunities, and partnership growth opportunities
- Determining expansion opportunities by considering new partnerships and growth strategies
- Managing the end-to-end partnership process; facilitate successful partnership discussions and outcomes
- Oversee and lead product/project executions, manage internal and partner resources to deliver against deadlines, track progress and manage end-client deliverables
- Develop and track budget for partnerships.
Qualifications include:
- BA degree or equivalent; graduate degree preferred; 6+ years of strategy experience, some of which must have included developing and implementing competitive and growth strategies and formulating effective external partnerships
- Demonstrated experience leading and implementing business strategy projects that have produced quantifiable results
- Financial services industry experience, preferably within the payment industry or retail banking; search firm experience a plus
- Possess high degree of professional maturity, and executive level presence
- Creative, flexible, solutions-oriented, stellar team-player
- Strong initiative and solid judgment abilities/skills
- Articulate speaker and good listener
- Strong influence/negotiation skills and relationship management skills
- Stellar project delivery-orientation with proven ability to deliver projects on time, with strong organizational, time and task management skills
- Exceptional problem solving skills with analytical competency including demonstrated experience with market analytics, operations planning or financial modeling; Experienced in project management of strategy initiatives
- Possess a strong desire to address complex challenges. Adept at understanding organization roles and inter-relationships
- Demonstrated ability to grasp a large, complex business and use this understanding to set overall corporate or business strategy and drive business insights and positive business changes
- Deep working knowledge of strategy analysis and frameworks
- MS Office skills (Word, Excel, and PowerPoint)
Please submit a copy of your resume to: VP_businessdevelopment.argus@hiredesk.net
Argus Information and Advisory Services, LLC is an equal opportunity employer.
As a Manager in Decision Science, you will serve as a specialist in analytics, data and business strategy with a responsibility of leveraging Argus’ strengths to deliver manifold returns in value-added solutions to its clients. By leading the use of analytical techniques, such as segmentation, profiling and scoring against client and cross-issuer customer data, you will help the client identify gaps and areas of opportunities in its customer base, and then present the recommendations to the client to help improve the profitability of its portfolio. You will have ownership of all aspects of the engagement as well as a responsibility for the broader client relationship. You will be expected to own broad aspects of the client relationship, identification and follow-through of new business opportunities and delivery of engagements that require an expertise in decision science. You will also be expected to manage and mentor junior team members and begin to serve as a leader at Argus.
Responsibilities include:
- Oversee the creation and query of analysis datasets from client and/or cross-industry databases to develop customer management solutions for Argus clients
- Oversee all aspects of the design, development and delivery of analytically focused client engagements that require an expertise in decision science
- Design and deliver presentations to clients explaining the design, development, delivery and status of engagement objectives with Argus client
- Regularly interface with client executives to develop strong working relationships and ensuring that Argus is perceived as being accessible and resourceful
- Support the management and building of client relationships by serving as an expert in decision science, Argus data and systems, managing executive requests and ensuring client satisfaction
- Support Argus’s emergence as one of the leading analytics service providers in the world by helping define its culture of team-work, ensuring delivery of high quality work products by your team and following company-wide processes that allow for a systematic improvement of company systems.
Qualifications include:
- Masters plus 2 years, or a Bachelors plus 5 years, of relevant work experience in:
- Mathematics
- Statistics
- Computer Science
- Physics
- Database Management / MIS
- Operations Research
- Engineering
- Demonstrated analytical skills and ability to communicate effectively in client setting
- Demonstrated ability to lead a team in a problem-solving environment
- Familiarity with SQL and/ or SAS is expected.
Please submit a copy of your resume to: resumes.Argus@hiredesk.net