Operational Excellence is Critical as Consumer Spending Shifts
Our data shows that the COVID crisis fueled unusual economic situations for both Affluent high spenders and Non-Affluent moderate spenders. Government-imposed restrictions on physical movement, high unemployment coupled with cash-rich stimulus programs, followed by a vacillating recovery, are causing sustained and unprecedented shifts in behavior. These shifts mean that credit and payment-focused companies must proactively reevaluate and adjust their risk, authorization, and product strategies to remain healthy.
Find out what is changing and how those changes could impact your business.